Our Services

We aim to provide services tailored to suit both small and medium sized businesses, in strategic, unbiased and objective advisory services which will assist businesses in improving productivity and overall performance.
This gives our clients a competitive edge in their respective industries. Such services are but not limited to;

Strategic Management

We help our clients make strategic choices needed to improve the overall business performance. We acknowledge that businesses are faced with challenges in making such decisions but with our unparalleled knowledge and expertise, we are able to address our clients’ strategic challenges. We identify and analyse management problems, present findings and recommendations and also stay on to execute proposed solutions effectively.

Change and People Management

We assist our clients to implement change and transit seamlessly from one platform/mode/system to another according to the changing requirements of the business’ internal and external environments. We can also bring in new people through interim or permanent recruitment services.

Market Research

We gather and analyze data which helps gain a more detailed understanding of the market. This helps reduces the risks involved in making business decisions. Decisions are complicated by interactions between the controllable marketing variables of product, pricing, promotion, and distribution. Having accurate and up-to-date information on the market can help our clients make informed decisions, leading to products that consumers want in sufficient numbers to achieve commercial success. We also forecast future trends. This can not only provide information regarding the current state of the market but it can also be used to anticipate future customer needs. Our clients can then make the necessary adjustments in order to remain successful and have an advantage over their competitors.

Project Management

We carry out small to large scale projects using effective project management techniques. We identify anticipated costs early on to develop a realistic budget and delivering projects on time. Using resource conflict solutions, we minimize the effect of funding a new project on operating capital by optimizing the allocation of workers. We also mitigate risks and identify loopholes and potential threats. Once these are singled out, this helps our clients in achieving predetermined goals.

Quality Assurance Monitoring

We are focused on providing confidence that quality requirements are fulfilled. This will ensure that the efforts and processes are moving in the right direction so that the end product not only meets but exceeds expectations. Also, by getting it right the first time, there are no re-works costs, no wastage of material and manpower. This in turn, leads to a good reputation and increased operating profits.

Compliance

We provide effective compliance management and ensure good business practice by offering solutions designed to reduce the burden on our clients on in house resource and provide confidence that all regulatory requirements are being met and kept up to date.

Customer Experience Transformation

We help deliver better customer service across multiple customer touch-points by improving the customer experience offered through existing channels or by building new channels. We can deliver across channels and business areas to enhance the customer experience and deliver operational efficiency in customer contact. Also, depending upon the specific requirements, we can assume responsibility for dealing with customer complaints ourselves.